Job Description

Fashion Advisor, Fragrance & Beauty

We are looking for a Fashion Advisor, Fragrance & Beauty (F&B) with a passion for client service and an expertise in F&B. The Fashion Advisor, F&B will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor, F&B will work alongside a diverse sales-team, and report to the Boutique's leadership.

Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand

Optimize the client experience through providing clients with prompt, professional, warm and courteous service

Build genuine relationships with clients through thoughtful and consistent outreach

Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations

Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

The history and heritage of The House of CHANEL

Being truly service minded

Utilizing your fragrance and beauty expertise to inspire others

Building collaborative partnerships and relationships in a team-focused environment

Fostering a meaningful client experience centered around inclusion and connection

Appreciation for art, beauty, and luxury

Ability to thrive in a team environment and work collaboratively

Understanding of, and passion for client experience

Excellent communication skills

Foreign language skills are preferred but not required

Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

Curiosity and desire to learn and grow professionally within the world of CHANEL

Minimum 3 years of related experience

Minimum High School Diploma

Ability to lift 15 lbs.

A flexible schedule with the ability to work late nights, weekends, and some holidays

Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results.

Exposure to multiple boutique business functions and categories

Growth in additional business and functional areas of the retail business

Opportunity to collaborate and succeed as a team with colleagues and cross-functionally

Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

The anticipated base salary range for this position is $24.00 through $32.00. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund

Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)

Generous paid time off policies to include vacation, holiday, sick and volunteer days

401K and other incentives

Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

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