Job Description

Description

At ZIM, we're creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you to grow, and support you every step of the way.

With ZIM, you'll hear the difference, feel the difference, and be the difference - as we make waveZ across the globe.

Main Purpose of the Role:

Responsible for accurately preparing, processing and issuance of payment confirmations and Cash application upon receipt of customers payment, special projects, reporting.

Main Tasks:

Insuring payment confirmation and escalation in less than 2 hours.

Send and monitor posting and clearing payments and share with GSS the requested information for cash application accuracy, completeness and timely application of payment posting and application within USA SLA.

Managing unassigned payments missing Cash application including daily audits

Check and process customers refunds and insure adequate audit support for customer's credit validations and refunds.

Supporting and troubleshooting for the team on escalated issues.

Provide analytical insight to key performance indicators

Monitoring all interfaces and monitors for payment and Cash applications

Raise initiatives for AR automation and improve process efficiencies.

Lead compliance of standard operation procedure.

Monitoring all customers for posting and cash application accuracy

Raise process and user errors and intake

Supporting the enforcement of the company's credit policy, by working closely with the collection department whenever an account is placed on hold

Monitor GSS for accuracy, performance and following Standard operation procedure.

#ZIMUSA #BeTheDifference #ZIMcareers

Requirements

Bachelor's degree in finance, accounting, or similar field.

3 years related experience and/or training; or equivalent combination of education and experience.

Strong understanding of account receivable, cash application, intermediate excel skills.

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